Semiotics, Compassion and Value-Centered
5. VALUE-CENTERED DESIGN
Values hold communities together.
So if we design systems embodying community values, we should get
systems that uses will want.
But how values relate to future systems is not simple:
So design must be more than user-centered, or technology-centered:
- Values are situated, embodied, enacted, not abstract, disembodied, eternal;
- they relate to how artifacts are used.
Design must be community-centered, and even value-centered.
Here is an outline for a method:
E.g., components could be procured in partnership with manufacturers; and
- extract values,
- use them to determine key situated abstract data types (artificts with
- express these as semiotic systems, and
- implement them;
- define semiotic morphisms for user interfaces.
- Examine natural situations, not what users say they might do.
- Involve stakeholders in all processes as feasible, and
- use iterative development throughout.
end users could be supported in customizing applications, or
programming their own.
We hope that such ideas can yield systems that better satisfy users,
managers, and other stakeholders, and
are ethically produced and used, and enhance society as a whole.